Refund and Returns Policy
Last Updated: October 15, 2025
Overview
Thank you for choosing APEXSEO LTD. We are proud to offer high-quality digital products and expert SEO services. Our Refund and Returns Policy is designed to be transparent and clear. Please read it carefully before making any purchase.
Section 1 - Digital Products (Ebooks, Templates, Test Banks, etc.)
All sales of digital products are final.
Due to the immediate, digital nature of our products, they are non-returnable. Once a product has been purchased and the download link has been accessed, we cannot issue a refund. We do not offer a money-back guarantee on digital goods.
We strongly recommend that you review the product description and features before making a purchase. If you encounter a technical issue with a file (e.g., a corrupted file or download error), please contact us at contact@apexseo.co.uk. We are committed to helping you receive a working copy of the product you purchased.
Section 2 - SEO Services
Payments for all SEO services, including but not limited to SEO audits, consultation sessions, and monthly retainer packages, are **non-refundable** once the service has been initiated.
When you purchase an SEO service, you acknowledge that you are paying for our time, expertise, and the resources allocated to your project. These costs are incurred from the moment work begins. For monthly retainer services, you may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing cycle. No refunds will be provided for the current or previous months.
Section 3 - Contact Us
Your satisfaction is important to us. If you have any questions about this Refund Policy or are unsure about a product or service, please contact us before completing your purchase. We are happy to clarify any points for you.
Email: contact@apexseo.co.uk